The Internet and Your Business: an ICANN 49 Forum

Date: 21 Mar 2014, 1.30-6pm

Venue: Sophia Room, Raffles City Convention Centre

Speaker Biographies


Kuek Yu-Chuang, VP and Managing Director, APAC, ICANN

Kuek Yu-Chuang is ICANN’s vice president for global stakeholder engagement for the Asia Region and managing director of its Singapore hub office. Before joining ICANN in August 2013, Kuek served as a Senior Director for Yahoo! Inc., where he led the company’s public policy efforts in the Asia Pacific and Latin American regions.

He also has extensive government experience having held roles as diplomat, trade negotiator and policy-maker. Kuek worked for Singapore’s Ministry of Foreign Affairs and served in Singapore’s Washington, D.C. Embassy where he helped plan and implement outreach to the U.S. Congress and the White House.

Kuek studied International Politics at China’s Peking University where he obtained a Bachelor of Arts. He later obtained a Master of Arts from Harvard University in the U.S.


Ms. Penny Low, Adviser to Pasir Ris-Punggol GRO’s, MP to Pasir Ris-Punggol GRC

Founder, Social Innovation Park, which is responsible for an 8-part TV program, significant forums and social innovators platforms. Also co-founded the Social Enterprise Association. A veteren Singapore Member of Parliament who helped build the first eco-town in the tropics, she sits on many national committees covering the ministries of finance, trade and industry, education, information, arts and youth. She is a veteran with the Government Parliamentary Committee fro the Ministry of Communications and Information, and previously chaired the GPC for MICA.
Penny covered more than 70 countries and published various articles and an award-winning book: ‘Practicing Sustainability”. She is frequently interviewed and speaks at significant global platforms including Davos WEF, World Knowledge Forum, Global ReDesign Council, ISO, and inter-parliamentary conferences. Sits on global boards of The Dubai Hub, Larta Institute, Operation Hope, and the Commonwealth Business Council, National Youth Achievement Award Council Advisory Board, etc.

Recipient of awards, including the prestigious WEF’s New Asian Leaders and the Young Global Leaders, a Founding Curator of the Global Shapers Community, Aspen Ideas Festival Scholar, Yale World Fellow. She has been listed in Singapore Tatler’s Top 300, and is an alumnus of NUS, Harvard, Yale and Tsinghua University.


Lim May-Ann, Managing Director of TRPC, Executive Director of Asia Cloud Computing Association

May-Ann is currently the Managing Director of TRPC and the Executive Director of ACCA. She has over a decade of experience in development, tech policy and communications across the Asia Pacific, working with organisations on thought leadership, government relations and stakeholder outreach efforts.

Her career has spanned a number of regional and global institutions, including the World Bank, the Singapore Institute of International Affairs (SIIA), and the Singapore Internet Project. She is an active member of a number of trade associations and civil society groups. Through TRPC, she has worked with the Asia Internet Coalition (AIC), an advocacy group comprising Internet companies lobbying for free and open Internet policies, and is active in the Internet Society (ISOC), recently having been appointed as ISOC Ambassador to the Internet Governance Forum (IGF) in Oct 2013. May-Ann lectures on Internet and ICT Policy at the National University of Singapore (NUS).


Christopher Mondini, VP, Business Engagement, ICANN

Christopher Mondini is ICANN’s Vice President, Business Engagement. In this role he works to broaden and deepen relationships with companies beyond the domain name sector, to educate global business on the workings and role of ICANN, and to provide ways for continued dialogue and collaboration on Internet Governance issues.

His aim is for the voice of business to be heard in a rapidly evolving multi-stakeholder framework. Christopher is a former management consultant, United States diplomat and corporate investigator, whose work has focused on cross-border regulatory challenges faced by technology companies. He holds degrees in Economics and International relations.


John Galligan, Regional Director, Government Relations Legal & Corporate Affairs, Microsoft

John Galligan is the Regional Director for Internet Policy for Microsoft. His role is to support markets across Asia-Pacific to promote Microsoft’s internet policy agenda – including privacy, security, cloud computing and the online ecosystem.

Prior to this role, John was Director for Corporate Affairs & Citizenship for Microsoft Australia where he had responsibility for government and industry engagement, community affairs and the Company’s corporate citizenship strategy.

Before joining Microsoft in 2006, John held senior roles in corporate affairs in Australia and New Zealand companies as well as occupying advisory positions in Australian federal politics. John holds degrees in Business Communication from the Queensland University of Technology (QUT) and in Political Science from Australian National University (ANU).


Steven Liew, Chair of the Asia Internet Coalition (AIC), and Associate General Counsel and Head of Government Relations – Asia Pacific, eBay

In his current role as Associate General Counsel and Chief Government Relations Officer for eBay Inc. in the Asia Pacific region, Steven is responsible for all interactions that eBay has with the governments in Asia Pacific.

His work ranges from negotiating with anti-trust regulators for approval of eBay’s acquisition; engaging regulators to ensure that PayPal is in compliance with financial industry regulations; collaborating with national export-promotion agencies to bring their exporters online; lobbying lawmakers on draft legislations and government policies; developing relationships with intellectual property rights (IPR) owners; to working with cyber-security agencies to go after cyber-criminals. Steven works closely with his counterparts in the global Internet industry and is co-founder of the Asia Internet Coalition. Steve has been the Chairman of Asia Internet Coalition’s since 2012.


Low Jia-Rong, Head of Strategies and Initiatives, APAC, ICANN

Jia-Rong Low is ICANN’s Head of Strategy and Initiatives for the Asia Pacific. Stationed in ICANN’s recently opened Asia Hub in Singapore, Jia-Rong worksto promote regional participation in ICANN’s multistakeholder model among government, business and civil society.

Jia-Rong engages governments and businesses on a multitude of policy and business development projects in the Southeast Asia region. A World Trade Organization- (WTO) certified trade expert, Jia-Rong has also worked extensively with financial institutions like the International Money Fund and the Asian Development Bank.

Jia-Rong spent the bulk of his career deeply involved in engagement and public policy development in the Asia region. A former diplomat, Jia-Rong worked for Singapore’s Ministry of Foreign Affairs and served as First Secretary (Political) at the Singapore Embassy in Hanoi, where he helped plan and implement outreach to the Vietnam government. Jia-Rong is very familiar with the region, having represented Singapore in engaging the region’s governments such as Thailand, Myanmar, and the Philippines.


Charles Chew, Director, International, Infocomm Development Authority of Singapore

Charles graduated from the National University of Singapore (NUS) with a Degree in Business Administration with Honours in 1996. He started his career with the Ministry of Foreign Affairs of Singapore (MFA) where he was involved in bilateral and multilateral foreign policy formulation. His postings in MFA included overseas assignments to the Embassy of Singapore in Paris, France and the Permanent Mission of Singapore to the United Nations in New York, USA.

In 2008, Charles joined the Maritime and Port Authority of Singapore, where he was the Deputy Director for Policy and concurrently the Head of the International Maritime Organization  (IMO) Affairs Office. Charles is currently Director (International) at the Infocomm Development Authority of Singapore (IDA), a position he has held since October 2012.


Douglas Gan, Co-founder of Vanity Trove

Douglas Gan is the co-founder and Group CEO of VanityTrove. He is a serial entrepreneur who has sold more than 4 dot com and mobile apps businesses. VanityTrove is a social discovery platform that aims to facilitate access of vanity information worldwide. VanityTrove has operations across 7 countries in Asia.

He is also the recipient of Young Professional of the Year 2010 by SCS.


Clifford Teo, Vice-President, Singapore Sharing Economy Association

Clifford Teo is the Singapore General Manager for iCarsClub, Asia’s largest peer-to-peer car sharing marketplace. In his position, Clifford is responsible for strategizing, outlining and driving the local direction of the company. He is also the current Vice-President of the Sharing Economy Association (Singapore) and the Vice-President of the Car Sharing Association (Singapore)

In his leadership position at iCarsClub, Clifford has put iCarsClub on track to become the number one peer-to-peer car sharing platform in Asia, with the business doubling its membership base under his charge. As the head of the Singapore office for iCarsClub, Clifford has also hired a passionate team that is dedicated to helping car owners maximize utility of their car ownership, and give other drivers convenient access to cars in Singapore. Clifford holds a Bachelors’ Degree in Accountancy from the Nanyang Technological University in Singapore. He is also a certified training program developer with the Singapore Workforce Development Authority, with a passion for Strategy, Techno-entrepreneurship and Design Thinking.


Rob Bratby, Managing Partner, Olswang Asia LLP

Rob is Managing Partner of Olswang Asia which advises companies in the telecoms, media and technology industries across the ASEAN region, India and China. Rob primarily advises on complex cross-border deals as well as having specialist telecoms, technology, data protection and media regulatory expertise. Rob advises both established and start-up companies in the internet sector as well as businesses from all sectors with their online presence.He has been recommended as a leading internet, telecoms, media and technology lawyer by independent guides including Chambers, Legal 500, plc Which Lawyer? and the Who’s Who of Regulatory Communications Lawyers.

Rob tweets as @rbratby and blogs at


Jos Birken, Vice Chairman, Direct Marketing Association of Singapore

Jos. Birken’s current role is CEO of Marketing Science, Asia-Pacific’s leading Marketing Information Services provider network; in addition he serves as Vice-Chairman of the Direct Marketing Association of Singapore, and as a Non-Executive Director on the Boards of InfoNet Korea Co., Ltd and RSCM International Pte Ltd.

Since joining the industry, Jos. has additionally worked as a Data Protection & Consumer Privacy expert, is a regular speaker on all major Direct Marketing conferences across Asia-Pacific, and has published several widely read columns in both Europe (Adformatie, Planet Multimedia) and Asia (AdVoice, AdAsia Magazine, Wireless World).


Jan Corstens, Worldwide Project Partner, Deloitte

Jan Corstens is a partner in the Deloitte Belgian office and leads a team of experts in Contract Risk and Compliance services that operates on an EMEA wide level. Throughout the last 14 years, he has performed and managed multiple royalty and IP audits in the software, hardware and technology space.Jan is leading a multidisciplinary Deloitte team, that is serving as a one-stop shop that can help companies with their Intellectual property, including defining their strategy, protecting IP through patent registration, drafting licensing or any other IP contracts and providing back-office services.

Jan is also active in providing services for the Internet community including TLD sunrise procedures and helping trademark owners in setting up their own TLD. Jan is currently the Project Director for the Trademark Clearinghouse, an initiative that has been created to help brand owners protect their intellectual property within ICANN’s new generic Top Level Domain programme.


Janna Lam,  CEO, IP Mirror

As IP Mirror’s co-founder and CEO, she has led the organization to become the world’s first registrar in achieving the ISO9001:2008 certificate, recognising the company’s guarantee in service standards. IP Mirror is now an accredited registrar of over 1000 domain name extensions in 120 countries. Widely recognised as an international specialist in the field of domain name management, Janna and her team has overseen world-wide legal defence of domain names of clients’ corporate brands and trademarks, winning several domain name disputes it filed for clients such as Twitter, Volkswagen, HMV and TigerBalm.

To date she has expanded the company operations to have offices in countries including Malaysia, Hong Kong, Japan,  Indonesia, Korea, Canada, Australia, United Kingdom and Taiwan.

She is a member with the International Trademark Association (INTA), Singapore Business Federation (SBF) and a board member with Domain Name Business Association (DNBA) in Japan. She is also a recipient of Entrepreneur of the Year Award 2012 and Spirit of Enterprise Award 2011.


Guido Crucq, General Manager, Dimension Data

Guido Crucq is the General Manager of the Security Line of Business of Datacraft/Dimension Data, a leading global System Integrator (SI). He has been active in the security arena for more than 14 years and has experience in security consultancy, operation and sales. As he is working closely with clients and technology partners he has a deep understanding of the security market place and its drivers.



Bill Zeng, CTO and Cloud Evangelist, APAC Cisco

Bill Zeng is the Chief Technology Officer for Cisco’s Collaboration business in Asia Pacific, Japan and China. In his 20+ years in the telecom and information technology industry, Bill has been a technology innovator and facilitator. His ability to foresee the technology trend and marry disrruptive technology to business needs has enabled him to be the first mover in VoIP, IP Telephony, TelePresence video and collaboration. In the past 15 year in Cisco, Bill has been working at various roles from product development to sales and business management.

Prior to Cisco, Bill has been working in Alcatel Europe Research Center and Telstra Mobile. He also has been an active participant in various standard bodies.



Poh Mui Hoon, Group CEO, ICONZ-Webvisions

Poh Mui Hoon was appointed as Group CEO of ICONZ-Webvisions on January 1, 2012.   Mui Hoon drives business strategy across Asia by leveraging upon and pooling the strengths of the Group’s across Asia Pacific. The ICONZ-Webvisions Group is a leading cloud and managed hosting provider in Asia. Mui Hoon was the Chief Executive Officer for the NETS Group of companies, spanning businesses across electronic payments, transaction processing, software and infrastructure services management from 2003 to 2011.  During her tenure, she was appointed to the China UnionPay International Advisory Council in 2009.  She was also on the steering committee of the Asia Payment Network. Her prior positions included being the President and CEO of SESAMi Inc Asia, a B2B electronic market place and also General Manager of NCS’ Internet & Interactive Media Group.

Mui Hoon graduated with an MBA from Syracuse University in USA and also holds a Postgraduate Diploma in Systems Analysis from the Institute of Systems Science, National University of Singapore.



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