The energy sector is a relative latecomer to digitalisation, giving it the chance to learn from mistakes of others. However, as the sector moves to modernise its infrastructure and take advantage of the huge quantity of customer data it has access to, it risks moving from a legacy of politicised regulation and high stakes interventions around oil and energy into a tech sector where the same characteristics are increasingly appearing around data.
Considering the history of the energy sector and the lessons learned by tech companies, Access Partnership and Delta EE tackle the eight questions these companies should be asking themselves.