Channel NewsAsia: Heart of the Matter – When cash is no longer king for payments, who gets left behind?

Channel NewsAsia: Heart of the Matter – When cash is no longer king for payments, who gets left behind?

Singapore’s adoption rate of cashless payments is one of the highest in Asia. But there are pockets of the population who still struggle to adapt. And there’s the ever present threat of scams and payment service breakdowns. What can the government, merchants and the public do? Steven Chia has a chat with Faye Sai, a third-generation hawker, Lawrence Chan, group CEO of NETS and Lim May-Ann, director of the Fair Tech Institute at Access Partnership.

Excerpt

“I think this fear factor is quite real and there is a segment of the population that feels a bit apprehensive about using technology. I think you’re never really very sure when you’re an older person you’re still exploring the new technology you have some level of confidence in it, but…Listen in full on Chanel NewsAsia.

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