The UK’s Digital and Data Opportunity: Public Services for a New Era

The UK’s Digital and Data Opportunity: Public Services for a New Era

The UK government’s forthcoming spending review will be a clear indication of the government’s commitment, revealing through its funding allocations the true priority placed on digital transformation. With artificial intelligence (AI) identified as a cornerstone of national growth in the AI Opportunities Action Plan (AIOAP), launched in January 2025, the UK faces a transformative opportunity to reimagine public services. This report, commissioned by Cisco and developed by Access Partnership, explores how the UK can harness its vast public sector data to build smarter, more responsive, and citizen-centric services.

As the UK government reorganises digital delivery under the Department for Science, Innovation and Technology (DSIT) and proposes a National Data Library, the groundwork is being laid for a digital revolution. Yet, much of the public sector’s data – especially dark and raw data – remains untapped. Unlocking this potential is essential not only to improve services but to redefine them entirely.

Now is the time to act. With the UK’s five National Missions – from economic growth to clean energy – data must be at the heart of public sector transformation. The report outlines five foundational pillars to guide this journey:

  1. Digital Infrastructure
  2. Skills Development
  3. Security and Governance
  4. Public Trust
  5. Partnerships with Innovators

Together, these pillars form a blueprint for delivering world-class public services powered by AI and data. With Cisco as a strategic partner, the UK is well-positioned to lead globally in building a digital government that is not only efficient and innovative but also safe, inclusive, and accountable.

Access the full report below.

Download the report

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